Question 1

Where do you ship?

Accepted Answer

We currently only ship and deliver Cuddle Buddies within New Zealand.

Question 2

How are Cuddle Buddies environmentally sustainable?

Accepted Answer

All our Cuddle Buddies are up cycled or donated. We also dont use any plastic packaging.

Question 3

What are the heat pack made out of?

Accepted Answer

The heat packs of the Cuddle Buddies are made of cotton fabric which is hand sown and filled with jasmine rice.

Question 4

How do I heat up the heat pack?

Accepted Answer

Place ONLY the heat pack (not stuffed animal) in the microwave along with 1 cup of cold water then heat it up for 1 minute and 30 seconds. If you would like the heat pack to be warmer, do extra 30 seconds Intervals to get your liking.

Question 5

Who do we donate to?

Accepted Answer

We donate 12% of our profit to Women's Refuge New Zealand. By purchasing a Cuddle Buddy, you contribute to the donation as we donate $3 to the charity for every toy purchased!

FAQS

Frequently asked questions

Where do you ship?

How are Cuddle Buddies environmentally sustainable?

What are the heat pack made out of?

How do I heat up the heat pack?

Who do we donate to?